There are a few potential causes for your Playstation 4 disconnecting from the internet, and they all boil down to one thing: your network connection. Here are three things you can do to troubleshoot and fix the issue:

  1. Check your network connection First, make sure that your network is up and running. If you’re having trouble connecting to the internet, there’s a good chance that something is wrong with your network connection. Try restarting your router, checking for any obstructions in between you and the internet, and verifying that you have an active cable or DSL subscription.
  2. Reset your Playstation 4’s network settings If restarting your router doesn’t solve the problem, then it might be time to reset your Playstation 4’s network settings. To do this, go to Settings > Network > Select Your Network > Reset Settings. This will reset all of your device’s networking settings to their default values, which might help resolve the issue.
  3. Contact Sony Support ..