If you’re a Pottermore user, there’s a good chance that you’ve reset your account at some point in the past. If not, here’s how to do it:

  1. Log into your account and click on the “reset password” link.
  2. Enter your current password and click on the “reset” button.
  3. Your account will be reset and all of your data will be backed up. You’ll need to create a new password if you want to keep your account active.