If you’ve ever had to remove a guest key from an Xbox One, you know it can be a pain. Here’s how to do it without any fuss. ..
Reply Reply “momma” – Microsoft Support: There are several methods which you can use to remove your user profile from Xbox One by using Recovery Solution or through your computer with Xbox Assist. If you would like for us to walk you through removing the key please follow the link below: https://support.xbox.com/… …I am not sure if its possible to reset an xbox one without having access to the account owner. Maybe if the account didn’t have a password on it? Reply Delete
Reply “Jim” – Microsoft Support: Hi, my name is Jim and I’ll be helping you today. To start with we will troubleshoot to see if there was any recent activity that might have caused the Kinect to disconnect from your gaming console so that you can try re-connecting it.
I asked if he could just remove the guest key for me and he said no because i don’t have access to his Xbox. I’m at a loss here, nothing worked Reply Delete
Reply “Andy” – Microsoft Support: Good afternoon! Thank you for contacting us with regards to this issue. My name is Andy and I will be assisting you with your call today. If you believe that the controller has been disconnected from the console by mistake, I would first suggest troubleshooting the Kinect connection to see if it is properly connected.
i would like to add he did agree this was ridiculous and then hung up on me after giving me an 800 number to call for big money tech support which i will not be doing Reply Delete
Reply “momma” – Microsoft Support: Hello again! Thank you for responding so quickly. My name is Momma and I’ll be helping you with the Xbox One Controller setup as well as general questions concerning controllers in general over here at Xbox Support! Let’s start out by going through some of our checks and making sure that we can rule out any interference
