If you have a BT Virus Protect device, you may need to remove it in order to use your computer normally. This is because the device blocks access to certain websites and programs. Follow these steps to remove the device:

  1. Open BT Virus Protect and click on the “Settings” button.
  2. On the “Settings” page, click on the “Device Management” button.
  3. On the “Device Management” page, click on the “Remove Device” button.
  4. On the “Remove Device” screen, select your device from the list and click on the “Remove Device” button. ..