Xbox One users have been reporting that their consoles keep turning off, even when they’re not in use. Microsoft has been aware of this issue and is working on a solution. According to Microsoft, the problem is caused by a power management issue that’s been identified and fixed in the latest update for Xbox One. If you’re experiencing this issue, please update your console to the latest version. If you don’t have an update available, you can try resetting your console by going to Settings > System > Reset > Reset Console. If that doesn’t work, you can also call Microsoft at 1-800-Microsoft-Games and ask for help.
