If you have the Samsung Smart TV bound to a specific network, and then connect to another network, the TV may show an error message telling you that it cannot find the remote. This is because your Samsung Smart TV has been configured to use your home’s network as its primary source of connectivity. To fix this issue, you can try connecting your Samsung Smart TV to a different network or change your home’s router settings so that it uses a different network. If you have trouble fixing the problem on your own, you can call Samsung customer service and they will help you out.
