If you’re having trouble connecting to your Ooma Telo phone or if it’s just not working right, there are a few things you can do to try and fix the issue. Here are some tips on how to troubleshoot and fix common issues with your Ooma Telo:

  1. Make sure your phone is properly connected to the internet. If you’re having trouble connecting to the internet, make sure your router is working properly and that your phone is connected to the router via an Ethernet cable.
  2. Make sure you have updated your firmware on your Telo phone. You can find instructions for updating firmware on our website or by calling our customer service line at 1-866-922-6222.
  3. Try resetting your Telo phone by pressing and holding down both buttons for 10 seconds until the red light starts flashing slowly. If that doesn’t work, try resetting it by turning it off and then back on while holding down both buttons for 10 seconds each time.
  4. If none of these solutions work, please call our customer service line at 1-866-922-6222 for assistance troubleshooting your Ooma Telo offline." ..