If you’ve ever forgotten your Xbox 360 account name or password, there’s a good chance you can find it by using a few simple steps. First, try searching for your account on the Xbox 360 Dashboard. If that doesn’t work, try using the “Forgot Your Password” feature on the Xbox 360 Settings menu. If that still doesn’t work, you can contact Microsoft customer service to get help recovering your account. ..
Check to see if the gamertag is in use: Visit the Xbox 360 Gamertags Check site. This will give you a list of all active gamertags on Xbox Live. If you find your gamertag in this list, please click on it and try signing in again using the older account information.
Visit the Xbox 360 Gamertags Check site. This will give you a list of all active gamertags on Xbox Live. If you find your gamertag in this list, please click on it and try signing in again using the older account information. Reset local network settings: Remove any additional speed or security settings from your router, modem, etc., then reboot them. Once they’re back up and running, your Xbox 360 will connect to the network at its normal settings. Sign in with the older account information and see if it works then.
Prepare the console for a factory reset: If you can’t access your old account on the web or reset local network settings, this is probably going to be your last option. You’ll need to factory reset your console using these steps . If there is no data stored on your hard drive (contacts, pictures, music, etc.), all of that data will be deleted during this process. Keep that in mind before making a decision to go forward!
