Cloudia is a cloud-based customer support platform that allows businesses to manage their customer support operations in one place. With Cloudia, businesses can improve their customer service by automating tasks and improving communication. To change your support unit on Cloudia, follow these steps:

  1. Log in to your Cloudia account.
  2. Click the “Support Units” tab at the top of the page.
  3. Select the support unit you want to change from the list of available units.
  4. Click “Change Unit Settings.”
  5. On the “Unit Settings” page, click the “Change Support Type” button and select your desired support type from the list of options.
  6. Click “Save Changes.” ..