Xbox 360 users have been asking for a while now if the console could play MKV files. Microsoft has been tight-lipped on the subject, but today they finally responded with a statement that it “may not be possible.” Microsoft’s policy is to not discuss specific game or software features because they may change at any time. However, they do confirm that Xbox 360 can play MKV files. This is likely due to the fact that MKV files are often used as video content for streaming services like Netflix and Hulu.