Xbox One X consoles have been known to overheat, but Microsoft has released a statement saying that the consoles are not overheating due to a hardware issue. Xbox One X users have reported that their consoles are overheating and shutting down, but Microsoft says that this is not an issue with the console itself. Microsoft has released a statement saying that the consoles are not overheating due to a hardware issue. Xbox One X users have reported that their consoles are overheating and shutting down, but Microsoft says that this is not an issue with the console itself. Xbox One X users have also reported seeing blue screens and hearing loud noises when their console over heats, which Microsoft says is caused by third-party software or power supplies. Microsoft recommends that if your Xbox One X experiences any issues related to heat, you should try these steps: turn off all devices in your home except for the Xbox One X; ensure there is plenty of ventilation in your home; use an AC adapter and plug it into an outlet separate from other devices in your home; make sure your power supply is up to date. ..