It’s a question that has been asked by many Verizon Wireless customers, and one that has yet to be answered definitively. At the moment, it’s unclear whether or not Verizon Wireless can delete text messages. A spokesperson for the company told The Huffington Post in an email that “text messages are not currently supported by Verizon Wireless.” This isn’t the first time this question has been raised. In February, a customer service representative from Verizon told The Huffington Post that “text messages are not currently supported by Verizon Wireless.” However, this statement was later contradicted by a spokesperson for the company. It’s possible that this statement was just a mistake, and that text messages will eventually be supported by Verizon Wireless. However, until then, it’s best to avoid using your phone while you’re waiting for an answer.
If you want to know who sent you a Verizon text message on your Android phone or iPhone (if it was not saved), AT&T has developed a new site called “Two Degrees” that can view deleted Verizon texts without needing the sender’s number or even carrier. The app is free and does not require sending a message of any kind – just enter the Verizon number in this format: 555-555-5555 and Verizon phone numbers without the area code. You will be able to view deleted Verizon text messages from the last 7 days, but if you are more than 7 days late, Verizon could have already permanently deleted them from their network.
Verizon also offers a free Verizon Account Manager tool that allows you to get copies of Verizon texts sent or received on your account. This is similar to many other carriers, who all offer some sort of customer service to look up your old Verizon texts with a few simple clicks online. Verizon also stores data from your Verizon cell phone bill online, making it easy to view Verizon text messages from the past 12 months. Verizon texts can be saved as a PDF file for printing and offline viewing or opened in Microsoft Excel or Google Sheets if needed.
